Muddy Boots Farm


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Terms & Conditions

Terms & Conditions

Muddy Boots is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us.

Making A Purchase

Making a purchase could not be easier. Just browse our events, and click on any items that you wish to buy and click the “Add to Cart” button. After you have finished your selection, click on “Checkout” and you will be asked for a few details that we need to be able to complete your order. We accept payments via Paypal.

We would like to make it clear that when a customer makes a purchase online they are agreeing to a legally binding contract.

When confirmation of an order is received, this is to indicate that we have received your order. It does not confer that a contract exists between us. A contract of sale exists when payment has been processed. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

If you experience any technical problems please do not hesitate to contact us on through any of the methods in the ‘Contact Us’ section above.

Tax Charges

For orders made from the UK or the European Union, 20% VAT is included. Please note that product prices are displayed inclusive of VAT.

Credit Card Security

For secure transactions, your credit card transaction will take place on a third party payment gateway called PayPal. This may require an additional security measures required by your bank. We do not store any payment details or credit card information on our site.

Contacting Us

Muddy Boots, Cupar, Fife KY15 7TJ

Phone: 01337 831222  Email: contact@muddybootsfife.com

Privacy Policy

Muddy Boots does not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to ‘Tools | Internet Options | Privacy’ and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:

a. Take and fulfil customer orders b. Administer and enhance the site and service c. Issue a unique identifier (e.g. customer login) d. Monitor customer account status beyond that required for individual purchases e. Only disclose information to third-parties for goods delivery purposes

Returns Policy

We will accept anything back as long as the goods are in the original condition and returned with the original packaging. We must be notified within 48 hours if any items received are damaged. Any complaints or queries that you may have about an order please contact us by any one of our contact details in the ‘Reaching Us’ section above. Your rights to return goods are protected under the EU Distance Selling Directive which can be found at www.hmso.gov.uk/si/si2000/20002334.htm

Events are not refundable. We will, if possible, offer you a chance to transfer your purchase to an alternative date and time.

This is a United Kingdom based e-commerce site and in situations of legal matter the UK law is the applicable law.

All material is copyright of Muddy Boots


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